Technical Support Portal
Get help with your condominium website access.
If you’re having trouble logging in or accessing private pages, most issues can be solved quickly by resetting your password or checking your account details. Please review the FAQ below for common solutions. If you still need assistance, scroll down to submit a support request and we’ll be happy to help.
Q: I forgot my password. How do I log back in?
A: On the login screen, click “Forgot Password.” Enter your email address, and you’ll receive a link to reset your password. If you don’t see the email within 5 minutes, check your Spam/Junk folder.
Q: I didn’t receive the password reset email. What should I do?
A: Double-check that you’re using the same email address registered with your condominium association. If you still don’t see the reset email, please fill out the support form below and we’ll assist you.
Q: Can the association or Delta Digital Designs reset my password for me?
A: For your security, only you can reset your password through the login page. If you continue to have trouble after attempting a reset, please use the form below.
Q: I can log in, but I don’t see the private pages.
A: Private pages are only available to approved owners and board members. If you believe your access should include these pages, please use the form below and include your unit number and role in the association.
Q: Can residents log in to access private documents?
A: Yes! We can create a secure resident portal where homeowners can log in to view restricted documents, pay fees, and communicate with board members.
Submit a Support Request
Please provide your contact information and a description of the issue you are experiencing.
We typically respond to all requests within 1–2 business days. For urgent issues affecting your association’s entire website, please contact your condominium board directly.